Welcome to the Seersite Client FAQ! Here you’ll find answers to the most common questions about using our platform to connect with experts.
1. How do I create a client account?
Visit Seersite.com and click on "Sign Up as a Client."
Fill out the required information and verify your email to get started.
2. How do I search for experts?
Use the search bar on your dashboard to enter keywords related to the expertise you need.
Apply filters to narrow results by industry, availability, or experience level.
3. How do I book a consultation?
Select an Expert: Browse expert profiles and choose the one that best fits your needs.
Choose a Time: Pick an available time slot that works for you.
Submit a Request: Provide a brief summary of your consultation needs and confirm the booking.
4. How much do consultations cost?
Consultation rates are set by each expert and are displayed on their profile.
You will see the total cost before confirming a booking.
5. How do I reschedule or cancel a consultation?
Go to "My Consultations" in your dashboard.
You can reschedule or cancel a booking up to 24 hours in advance.
For changes within 24 hours, please contact [email protected].
6. What if an expert misses the call?
If an expert misses a consultation, contact [email protected].
We will assist you in rescheduling or finding a replacement.
7. How do I invite team members to join a consultation?
After booking a consultation, you’ll receive a link to share with your colleagues so they can join the call.
8. How do I prepare for a consultation?
Clarify Your Goals: Define what insights or advice you’re seeking.
Provide Background: Share any relevant information with the expert ahead of time.
Prepare Questions: Outline the key questions you want to address during the call.
9. How do I provide feedback on a consultation?
After the call, you can rate the expert and provide feedback through your dashboard.
Your input helps us maintain high-quality services.
10. How do I manage my invoices and payments?
Access all payment details and invoices under "Billing" in your dashboard.
Payments are processed securely through the platform.
11. How do I contact Seersite support?
For any issues or questions, reach out to [email protected].
Our team is here to help!
Need More Help?
We’re here to ensure you get the most out of Seersite. If you have additional questions, don’t hesitate to contact our support team.
Welcome to Seersite — where better decisions start with better insights!