At Seersite, we take data privacy and transparency seriously. This policy outlines how Seersite collects, uses, and shares data to deliver a seamless experience for both clients and experts.
1. Data We Collect
For Experts
Profile Information: Name, job title, work history, areas of expertise, and qualifications.
Contact Information: Email, phone number, and payment details.
Consultation Data: Availability, consultation notes, and feedback from clients.
For Clients
Account Information: Name, company, role, and contact details.
Consultation Requests: Details about the expertise required and consultation goals.
Billing Information: Payment details for processing transactions.
2. How We Use Your Data
Seersite uses the data we collect to:
Facilitate Connections: Match clients with suitable experts.
Process Transactions: Manage payments for consultations.
Improve Services: Analyze usage trends to enhance user experience.
Ensure Compliance
Communicate: Send notifications, updates, and support-related messages.
3. How We Share Data
With Other Users
Client to Expert: When a client books a consultation, relevant details such as consultation goals and background are shared with the expert.
Expert to Client: Clients receive expert profiles, including professional experience and qualifications.
With Service Providers
We may share data with trusted third-party service providers for purposes such as:
Payment Processing
Data Analytics
Cloud Storage
Customer Support Tools
These providers are contractually obligated to protect your data and use it only for specified purposes.
For Compliance and Legal Reasons
We may disclose data if required by law or to protect the rights, safety, or property of Seersite, our users, or others.
4. Data Protection Measures
Seersite implements strong security measures to protect your data, including:
Encryption: Data is encrypted during transmission and storage.
Access Controls: Only authorized personnel have access to sensitive data.
Regular Audits: We perform regular security audits to maintain data integrity.
5. Your Rights and Choices
You have the following rights regarding your data:
Access: Request a copy of the data we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request the deletion of your data, subject to legal obligations.
Opt-Out: Opt out of marketing communications or certain data uses.
To exercise these rights, contact [email protected].
6. Data Retention
We retain data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Changes to This Policy
We may update this Data Sharing Policy periodically. Significant changes will be communicated via email or through the platform.
Need More Information?
If you have questions about how we collect, use, or share your data, contact us at [email protected].
Thank you for being a part of Seersite — where your privacy is a priority!